Concierge HR Support

High-touch, flexible HR support for organizations managing growth, change, or complex employee matters.

Concierge clients receive priority access to experienced HR leadership for:

• Sensitive employee relations matters
• Performance management strategy and documentation
• Leadership and manager coaching
• Policy guidance and people infrastructure
• Talent and organizational planning

This model provides consistent, trusted guidance without hiring a full-time internal HR leader.

Project-Based HR Support

Focused engagements with clear scope and defined outcomes.

Workplace Investigations
Impartial investigations including interviews, documentation review, findings summaries, and practical recommendations.

Performance Management Frameworks
Custom PIPs, documentation tools, and manager guidance to address performance concerns consistently and confidently.

Employee Relations Case Support
Structured guidance for conflict resolution, disciplinary action, and termination planning.

Policy & Handbook Development
Audit, draft, and modernize employee handbooks and core policies with clear, usable documentation.

Manager Coaching Intensive
Focused coaching to strengthen feedback delivery, difficult conversations, and performance leadership.

HR Frameworks & Templates

Practical tools available individually or bundled with advisory time, including:

• Performance Improvement Plan template and guide
• Workplace investigation question bank
• Employee relations intake form
• Manager feedback framework
• Termination documentation checklist
• Onboarding roadmap toolkit
• New Manager starter toolkit

Designed to be practical, adaptable, and immediately usable.